POLICIES

Booking Policy: All appointments are booked directly through me. To book an appointment, please call or text: 720-299-3581. A $50 non refundable deposit is required for all Full Sets and Foreign Fills, and will go towards your reserved service. Please note deposits are non transferable/refundable in the case of rescheduling/cancellations - a new $50 deposit will be required. Once your deposit is received, your appointment will be confirmed. No refunds will be granted for any lash services or deposits.

Late Arrival Policy: Every client is given a 10 minute grace period. If you are more than 10 minutes late, a late fee will be charged, or your appointment will be cancelled and you’ll be charged a $50 fee. I will do my best to accommodate you. My services can't be rushed - Please plan accordingly.

Cancellation Policy: 72 hour notice is mandatory for cancellations or you will be charged a $50 fee - no exceptions. Please understand my time has to be protected.

Same Day Cancellation/Rescheduling Policy: For appointments rescheduled or cancelled the same day, you will be charged for the reserved service. Please understand your appointment can’t be filled last minute.

No Show Policy: For no shows, You will be charged for the reserved service and will no longer be allowed to book with Marvel Beauty in the future, and will be terminated as a client. No refunds will be granted.

Confirmation Policy: It is your responsibility to keep up with your appointments. If you prebook your appointment(s) in advance, please make note of these dates and times in your calendars to avoid last minute cancellations and/or rescheduling. Consistent cancellations or rescheduling will result in not being eligible to prebook moving forward. You will receive a text confirmation from myself the day before your appointment. You must reply and acknowledge this text as it's a form of confirmation for your appointment. If you fail to do so, your appointment and all prebooked appointments may be cancelled and treated as a no show. *Please send messages to my personal phone only during business hours. Monday-Friday 8am-8pm. Weekends: CLOSED.

Foreign Fill Policy: I do accept foreign fills and do not require a removal with booking a full set. However, I am unaware of the condition of your natural lashes until I consult with you, and start your service. Incorrect isolation, overuse of adhesive, heavy lashes, long lengths, etc. are all issues I will have to correct in order to get your natural lashes back to a healthy condition in the case any of the above conditions are present. Therefore, all foreign fills start at $120. You are required to have 50% of lashes or more at the time of your appointment, or a Full Set will be charged. In the case I'm unable to work with the condition of your current lashes, a full set will be charged.

Children/Guest policy: Please, no children or guest in the treatment room. Eyelash extensions take extensive concentration and require precision, so I kindly ask that there are no distractions in the room. Estheticians and Lash artists work closely with hot wax, extremely sharp tweezers, etc. resulting in serious liability and potential risks by having your child(ren) in the room. Marvel Beauty reserves the right to reschedule/cancel appointments in violation of policies.

Makeup/Skincare Products Policy: Please thoroughly remove all makeup and skin care products before arriving to your lash appointment. Eyes must be clean and oil free upon arrival, or a $15 make up removal fee will be added. Please also refrain from using eye cream, moisturizer, sunscreen, etc. prior to your appointment, as this will result in poor retention.

Age Policy: Clients must be at least 16 years or older to be eligible to receive services with Marvel Beauty. If client is under the age of 16 years old, it's required that they are to be accompanied by an adult in the treatment room until their service is completed. Please note, Clients under the age of 16 years old, are not eligible for lash extension services. Minors under the age of 18 years old, are required to have signed parental consent in order to receive services with Marvel Beauty.

Cell Phone Policy: I ask that cell phones please be silenced in the treatment room. For safety measures, If you are receiving a lash service, please do not open your eyes to check your device until your service is completed.

Accepted forms of payments: Card, Cash, Zelle, Apple Pay, Venmo. *If you use more than one card at checkout, a processing fee will be applied. Payments are due upon completion of service.

LASH FILL POLICY

Fill Policy:

Prebooking in advance is highly recommended to ensure you are keeping up with your fills. I Kindly ask that you please do not wait last minute to book as availability is often limited.You may prebook as far out as one month in advance only. It is your responsibility to make note of your prebooked appointments to prevent last minute rescheduling/cancellations.
Mandatory - you must have at least 50% of lashes remaining in order to be considered a fill.
If you are missing 50% or more of your lashes, please consult with me prior to your appointment, or you will be asked to reschedule and book a full set upon arrival. Please understand that Fills and Full Sets vary in price and time.
Lash fills are eligible to book one to three weeks after your initial full set or last fill. After three weeks, a full set is required. No exceptions.
Frequency of fills and retention varies from person to person and is based on your own personal natural lash growth/shed cycle, and maintenance of lashes. Marvel Beauty is not responsible for any issues that are not reported within 3 days post service. no refunds will be granted for any lash service.
Any questions, concerns, or issues regarding your lash extensions needs to be reported within 1-3 days following your appointment. Any issue reported within three days post service will be fixed at no additional cost.